For a physician referral

866-705-ECHI(3244)


526 Moye Blvd
Greenville, NC 27834

For a physician referral

866-705-ECHI(3244)


526 Moye Blvd
Greenville, NC 27834


Patient Billing

After you receive treatment at a Vidant Health hospital, we will file a claim with your insurance company and then mail you a bill for the remaining cost. You may also receive bills from physicians who participated in your care.

Your insurance company will also send you a form called an Explanation of Benefits (EOB). The EOB shows the cost of services you received and what the insurance company paid. It will also list the amount you will pay. The explanation is not a bill.

 

Your responsibility

Vidant Health does not turn anyone away for insurance or ability to pay. However, we are contracted with certain managed care plans and insurance companies, which may affect your payment responsibility.

You are responsible for understanding your policy and the services covered in that plan. You can contact your insurance company using the 800 number listed on the back of your card. Sometimes, your plan may require you to get authorization before you receive a procedure. We will work with you to help you understand your policy's requirements, but you should always check with your company before receiving treatment.

If you receive services here regularly, please let us know if your insurance has changed since your last visit. If you have secondary insurance, please bring that insurance card with you as well. It is best to let us know of all insurance coverage before you receive services.